Returns & Exchanges


If you don’t love it, return it! We want you to be just as happy with your lashes as we are! If in any way you are not satisfied with the items you purchased, we promise a full refund or exchange within the first 14 days of purchase. All that we ask is for you to return the item in it’s original packaging along with your invoice or receipt.

For international returns see FAQ tab below.


Submit a return request.


A prepaid return shipping label will be sent to you via email. A £2.99 processing fee applies for all UK returns and exchanges. A £5.00 processing fee applies for all international returns or exchanges.


Returns are processed within 5-10 business days of being delivered to Boss Lashes. An email will be dispatched when your return is processed. PAYPAL handles all returns.

  • Returns must be shipped out within 14 days of receiving your package.
  • The items must be mailed back in its original packaging along with invoice or receipt.

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